Dear Customers,
We understand that some of you have experienced a brief delay in receiving your Frostpunk 2 PC Special Edition physical copy ahead of the Advanced Access launch, and we sincerely apologize for any inconvenience this may have caused.
To ensure you don’t miss out on playing the game during Advanced Access, all customers who pre-ordered the PC Special Edition and are affected by this delay will receive a digital Steam key for the Frostpunk 2 Deluxe Edition today, allowing you to start playing as soon as Advanced Access begins on September 17th.
Below are the global release timings for 72-hour Advanced Access for Frostpunk 2:
This key will be sent to the email address associated with your order, so please keep an eye on your inbox. Please use the code from the email rather than the one you’ll receive in the box. Your physical copy will arrive soon, and we greatly appreciate your patience and support.
For more information about the Frostpunk 2 Special Edition, feel free to visit the Skybound Store.
In case you have any questions, please feel free to reach out to our customer service team. You can contact us at webstore@skybound.com or submit a ticket at help.skybound.com .
Sincerely,
The Skybound Games and 11 bit studios Teams